Privacy Policy

Last updated: October 21, 2026

This Privacy Policy describes how Claire's Boutique (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to users of our Services, including customers, website visitors, and other individuals whose personal information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that your personal information may be collected, used, and disclosed as described in this Privacy Policy, subject to applicable privacy laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal and regulatory obligations. Any revised version will be posted on our website with an updated revision date.

1. Personal Information We Collect

The types of personal information we collect depend on how you interact with our website and use our Services.

“Personal information” generally means information that identifies, relates to, describes, or can reasonably be associated with an individual.

Information You Provide Directly

When you interact with our website, you may provide us with the following information:

• Contact information: Your name, email address, mailing address, shipping address, and telephone number.

• Order information: Your billing details, shipping details, order history, payment confirmation, and other information needed to process your purchases.

• Account information: Your username, password, and other information associated with an account, if account registration is available.

• Shopping information: Products you view, add to your shopping cart, save to a wishlist, or purchase.

• Customer service information: Information you provide when contacting us with questions, feedback, complaints, or requests.

You may choose not to provide certain information. However, doing so may prevent you from accessing particular features or completing certain transactions.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and interactions with our Services.

This information may include your IP address, browser type, device characteristics, network information, pages visited, referral sources, and information about how you interact with our website.

We may use cookies, pixels, and similar technologies to collect this information, subject to applicable law and your privacy preferences.

Information from Third Parties

We may receive information about you from third parties that support our business and provide services on our behalf, including:

• Shopify, which provides our ecommerce platform.

• Payment processors that securely process transactions.

• Shipping and fulfillment providers that help deliver your orders.

• Analytics, advertising, and marketing service providers, where applicable.

Information received from third parties is handled in accordance with this Privacy Policy and applicable law.

2. How We Use Your Personal Information

We may use your personal information for the following purposes.

Processing Orders and Providing Services

We use your information to process payments, fulfill orders, arrange shipping, provide order confirmations, manage returns and exchanges, maintain customer accounts where available, and provide access to our Services.

Customer Service and Communication

We use your information to respond to questions, resolve issues, provide order updates, and communicate with you about your purchases or requests.

Marketing and Promotions

Where permitted by law and subject to your preferences, we may use your information to send promotional emails, share information about new collections, announce special offers, and provide relevant marketing communications.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in the message. You may still receive necessary transactional communications, such as order confirmations and important service updates.

Website Improvement and Personalization

We may use usage information to understand how visitors interact with our website, improve our product selection, optimize website functionality, and provide a more relevant shopping experience.

Security and Fraud Prevention

We may use personal information to detect and investigate suspicious activity, prevent fraud, protect our customers, secure our website, and enforce applicable terms and policies.

Legal Compliance

We may process and retain information when necessary to comply with applicable laws, respond to lawful requests, resolve disputes, or protect our legal rights.

3. Cookies and Similar Technologies

Like many ecommerce websites, Claire's Boutique may use cookies and similar technologies to operate and improve our website.

These technologies may help us:

• Remember items in your shopping cart.

• Retain relevant website preferences.

• Understand website traffic and visitor behavior.

• Improve website performance and functionality.

• Support advertising and marketing activities, where applicable.

Some cookies may be provided by third-party services integrated into our website.

You can manage certain cookie preferences through available website controls or your browser settings. Disabling some cookies may affect the functionality of our website.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

For more information about Shopify's use of cookies, visit:

https://www.shopify.com/legal/cookies

4. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy.

These parties may include:

• Service providers: Companies that support payment processing, website hosting, analytics, customer service, order fulfillment, shipping, and related business operations.

• Shopify and ecommerce partners: Providers that help us operate our online store and deliver our Services.

• Marketing and advertising partners: Providers that assist with marketing and advertising activities, where applicable and permitted by law.

• Parties you authorize: Third parties you ask us to share information with or to whom you otherwise consent to the disclosure of your information.

• Professional advisers: Legal, accounting, and other professional advisers where necessary.

• Authorities and other parties: Government authorities, regulators, courts, or other parties when disclosure is required by law or reasonably necessary to protect our rights, customers, or business.

• Business transaction parties: Parties involved in a potential or actual merger, sale, restructuring, or transfer of business assets, subject to applicable law.

We do not share personal information indiscriminately. Any disclosure is subject to applicable legal requirements and the purposes for which the information is processed.

5. Information Categories and Disclosure

Depending on how you interact with our Services, the information we collect or disclose may include:

• Identifiers, such as names, contact details, and account information.

• Commercial information, such as purchase history and shopping preferences.

• Internet or electronic network activity, such as website interactions and browsing information.

• Customer service communications.

• Information required by payment, shipping, and fulfillment providers to complete transactions.

These categories may be disclosed to the service providers and other recipients described in this Privacy Policy when necessary to operate our business and provide our Services.

We do not use sensitive personal information to infer personal characteristics about you unless permitted by applicable law and appropriately disclosed.

6. Product Reviews and User-Generated Content

Our website may allow customers to submit product reviews, feedback, photographs, or other user-generated content.

If you choose to publish information in a publicly accessible area of our website, that information may be visible to other visitors and members of the public.

Please avoid sharing personal or confidential information in public reviews or other publicly accessible content.

We cannot control how third parties use information that you voluntarily make public. Any use of public content by others may be subject to their own policies and applicable law.

7. Third-Party Websites and Links

Our website may contain links to websites, services, or platforms operated by third parties.

We do not control those third-party websites and are not responsible for their privacy practices, security measures, or content.

If you visit a third-party website through a link on our website, we encourage you to review its privacy policy and terms before providing personal information.

The inclusion of a third-party link does not necessarily imply endorsement of that website or its operator.

8. Children's Privacy

Our Services are not intended to be directed toward children who are below the applicable minimum age for providing personal information under relevant law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law.

If you believe a child has provided us with personal information inappropriately, please contact us at info@boutiquebyclaire.com so that we can review the matter and take appropriate action where required.

9. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security. You should avoid sending sensitive or confidential information through unsecured communication channels.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors such as:

• Whether you maintain an account with us.

• Whether we need the information to fulfill an order or provide customer service.

• Whether the information is needed to resolve disputes or prevent fraud.

• Whether we are required to retain records under applicable tax, accounting, consumer protection, or other laws.

When personal information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may be entitled to request access to personal information we hold about you and information about how it is collected, used, or disclosed.

Right to Correction

You may request that inaccurate or incomplete personal information be corrected.

Right to Deletion

In certain circumstances, you may request that we delete personal information we hold about you, subject to legal retention requirements and applicable exceptions.

Right to Data Portability

Where applicable, you may have the right to receive certain personal information in a portable format or request its transfer to another organization.

Right to Withdraw Consent

Where we rely on your consent to process personal information, you may be entitled to withdraw that consent, subject to legal and contractual restrictions.

Right to Restrict or Object to Processing

Depending on applicable law, you may have the right to request that we restrict or stop certain processing activities.

Marketing Preferences

You may unsubscribe from promotional emails at any time by following the instructions in the email. This will not necessarily stop transactional messages relating to your purchases or account.

Privacy rights vary by jurisdiction and are subject to applicable legal conditions and exceptions.

To submit a privacy request, contact us using the details provided below. We may need to verify your identity before processing your request.

12. Complaints and Privacy Concerns

If you have questions or concerns about how we collect, use, or disclose personal information, please contact us at info@boutiquebyclaire.com.

We will review your concern and respond in accordance with applicable law.

Depending on where you live, you may also have the right to submit a complaint to the relevant privacy regulator or data protection authority.

13. International Data Transfers

Our ecommerce platform and service providers may process or store personal information in countries other than the country in which you reside.

As a result, your information may be subject to the laws of those jurisdictions and may be accessible to their courts, law enforcement agencies, or regulatory authorities where permitted by law.

Where required, we will use appropriate safeguards for international transfers of personal information in accordance with applicable privacy legislation.

14. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal obligations.

When we make changes, we will publish the revised policy on this page and update the “Last updated” date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

15. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy-related complaint, or would like to exercise your privacy rights, please contact Claire's Boutique:

Store name: Claire's Boutique

Email: info@boutiquebyclaire.com